Rich Palms Casino is owned and operated by Alistair Solutions N.V., a company registered in accordance with Curaçao Gaming Authority.
Persons under the age of eighteen (18) are not eligible to use our services (or the lawful age in their respective jurisdiction). If we learn that a minor has tried or submitted personal information through our services, we will not accept it and will take steps to remove the information from our systems.
Rich Palms Casino collects such Personal Information as, first and last name, date of birth, home or other physical address, email address, phone number, or other relevant information. When you use our website, register for an account, or use our services, you may be requested to provide Personal Information.
Personal Information that we collect may include information such as contact information (including telephone number), billing information, transaction history, website usage preferences, and feedback regarding the Services. When you use the services, our servers create a unique activity log for you that gathers administrative and traffic information such as your originating IP address, time of access, date of access, web page(s) visited, language used, software crash reports, and browser type. This data is necessary for the delivery and quality of our services.
Please note that we do not collect Personal Information about you without your knowledge.
We may collect certain data automatically, and receive Personal Information about you where you provide such information through the services or other communications and interactions on the richpalmscasino.com site.
Since third-party online sites are owned and operated independently from us, we cannot guarantee the security of any information you provide to a third-party online site that links to or from the services, or any information collected by any third party administering our affiliate program (if applicable) or any other program. Any information acquired by these third parties is subject to the privacy policies of those third parties if any exist.
Our website may include links to other websites that are not under our control and are not covered by this Privacy Statement. If you use the links provided to visit other websites, the owners of those websites may gather information about you, which they will use in line with their privacy policies, which may differ from ours. The administrators of these websites are solely responsible for their performance and any faults that may occur on the linked sites.
We use the Personal Information we collect from you to provide our Services, offer customer support, conduct necessary security and identity verification checks, process any of your online transactions, assist you in participating in third-party promotions, meet certain business requirements, and for any other reason related to the operation of the Services. As a result, we may share your Personal Information with a limited number of carefully chosen partners (including any other parties that have data-sharing arrangements with the latter).
We may also use your Personal Information to send you promotional offers and information about our products and services, and promotional offers and information about the products and services of our partners to expand the range of products we offer and improve our customer service.
We may request information from you via surveys or contests from time to time. Participation in these surveys or contests is entirely voluntary, and you have the choice of whether or not to disclose your Personal Information.
By accepting any contest prize or winnings from us, you consent to use your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have indicated otherwise, we may use your Personal Information (such as your email address and phone number) to send you information about our products, services, and promotions, as well as other gaming products, and products and services from third parties.
You can opt-out of receiving promotional messages at any time by sending an email or writing to Customer Service, by changing your account settings on our website, or by clicking on an unsubscribe button, which can be found in each email you receive from us.
You may also contact us if you wish to:
We shall update any information you have submitted to us if you demonstrate the need for such changes, or mark any information to prevent future marketing use if you request it.
All Personal Information we get directly from you is stored in an encrypted and password-protected database within our secure network, which is secured by active state-of-the-art firewall software (SSL Version 3 with 128-bit encryption is supported by our services). We also guarantee that our subsidiaries, agents, affiliates, and suppliers have suitable security measures in place.
We reserve the right to undertake a security assessment at any time to validate the registration information you give and verify your usage of the services and financial transactions for potential violations of our Terms and Conditions and relevant legislation.
By using our services and agreeing to our Terms and Conditions, you authorize us to use and disclose your Personal Information to third parties for the purposes of validating the information you provide while using our services, including the transfer of information outside of your country where necessary. Ordering a credit report and/or otherwise validating the information you submit against third-party databases are examples of security inspections. Furthermore, you agree to submit any information or documents that we may seek in order to enable these security checks.
We may keep information on your device when you use our services. This information is referred to as cookies, which are little text files that are placed on your device when you visit internet pages and record your preferences. We also use Local Shared Objects, often known as "flash cookies" that enable us to keep track of your visits across our many websites.
Cookies and flash cookies cannot be used to access or utilize any other data on your computer. They are solely used to track how you use our services, track site traffic, improve our services, and make the site simpler and/or more relevant for you to use.
Strictly necessary cookies are required for a user to navigate a website and enjoy its features, such as accessing secure sections or conducting financial transactions. We wouldn't be able to make our websites run properly without these cookies.
These cookies will save information gathered during your registration, allowing us to identify you as a client and provide you with the services you demand. We may also use this information to better understand your online interests and to improve your experience on our platforms.
You can choose whether or not to accept cookies. Most web browsers allow cookies by default however, you can typically change your browser settings to reject cookies if you prefer.
To modify the usage of flash cookies, change the settings in your Flash Player.
The Settings Manager may not be available if you are using an older version of Flash Player or an older web browser. We recommend that you update your Flash Player and browser to the most recent versions available.
Please note that if you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.
Personal Information obtained through the services may be kept and processed in any country where we, our affiliates, suppliers, or agents operate. You expressly consent to any transfer of information outside of your country by using our services (including to countries that may not be assessed as having adequate privacy laws). Regardless of their location, we make efforts to verify that our agents, affiliates, and suppliers adhere to our privacy standards.
We are not liable for circumstances that are beyond our control. We cannot guarantee or claim that the privacy of your Personal Information will be error-free due to the complex and ever-changing nature of our technology and business, and we will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of said Personal Information.
We may disclose your Personal Information if required by law or if we believe in good faith that doing so is necessary to: